White-label FAQs

Your clients will see your agency's logo, brand name, and colors throughout the interface. The login page, dashboard, help center, and chatbot are all unbranded.

Yes. White-label branding is set at the agency level and applies across all workspaces in your account. There's no need to configure it per client — once your logo, colors, and domain are set up, every client workspace inherits that branding.

Yes, custom domains are available on Plus, Pro, and Enterprise plans. You add a CNAME record through your domain registrar pointing to the platform, and clients access the tool through your URL (e.g., ads.youragency.com). See Connect a custom domain for step-by-step instructions.

Technically sophisticated clients may be able to identify the underlying platform through browser network requests, but from a UI and UX perspective, everything they see is under your brand. The vast majority of agency clients have no reason to question what tool they're using — they just see your branded product.

The help center and support chatbot are unbranded and cannot be customized, but you can replace the Help Center link for your own and disable the chatbot.

No — white-label settings are at the agency account level, not the workspace level. All client workspaces share the same branding. If you need completely separate branding for different client groups, that would require a separate agency account.