How to Submit a Support Ticket
If you’re experiencing an issue or need help from our support team, you can easily submit a ticket using our support form. Here’s how:
1. Go to the Support Form
Visit our ticket submission page here:
👉 Submit a Support Ticket
2. Fill Out the Required Details
Provide as much information as possible so our team can quickly understand and resolve your request.
The form will ask for:
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Your Business name and account email address – So we can contact you with updates.
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Ticket Name – A short title for your request (e.g., “Issue connecting my Facebook account”).
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Ticket Description – Please describe the issue or question in detail.
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Include steps to reproduce the problem (if applicable).
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Mention any error messages you see.
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Add screenshots or links if helpful.
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3. Submit Your Ticket
Once you’ve filled out the form, click Submit.
💡 Tips for Faster Support
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Check our Help Center first — you might find the answer right away!
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Be specific and include all relevant details (campaign name, platform, screenshots, etc.).
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Avoid submitting duplicate tickets for the same issue :)