Disable email notifications
Agency admins can control which platform email notifications they receive from the Resources section. Two notification types are available to toggle on or off.
How to manage notifications
- Go to Brands → Agency → Resources.
- Expand the Receive email notifications for specific actions section.
- Toggle the notifications you want on or off:
- When workspace is added — notifies you when a new client workspace is created under your agency account
- When a campaign has an issue — notifies you when a campaign encounters a problem (e.g. a policy rejection or delivery error)
Changes apply immediately. These settings are per agency admin — each admin manages their own notification preferences.
Campaign issue notifications are recommended to keep on. They're the fastest way to catch a rejected or paused campaign before it affects client results.
Related articles
- Set up your agency and manage clients
- Manage workspaces and team members